Returns & Exchanges

At OKC Thunder Shop, we want you to be fully satisfied with your gear. If you are not happy with your purchase, you can return or exchange eligible items within 30 days of the delivery date.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack your items in their original condition with tags attached and include the printed return authorization form inside the box.

3

Ship It Back

Affix the prepaid shipping label to your package and drop it off at any authorized carrier location to send it back to our warehouse.

4

Receive Your Refund

Once our team inspects the returned merchandise, we will process your refund to the original payment method within 7-10 business days.

đź“…

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

đź’ł

Fast Refunds

5-7 business days processing